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Why us?
Customer focus
Experience
Technology
Our working process
Our process involves diagnosing transmission issues, disassembling, inspecting, and repairing components, reassembling them with precision, and testing for functionality. Customer communication and satisfaction are also integral aspects.
Problem identification
Identifying transmission problems involves thorough diagnostics using specialized tools to assess fluid levels, inspecting for leaks, analyzing gear shifting behavior, and conducting computerized scans for error codes. A comprehensive examination helps pinpoint issues accurately for effective repairs.
Investigation
Investigating transmission problems requires meticulous examination of symptoms such as unusual noises, rough shifting, or fluid leaks. It involves a systematic approach, including visual inspection, diagnostic testing, and component analysis to determine the root cause and recommend appropriate repairs.
Explain the Issue
We will explain the transmission problem in simple terms, avoiding technical jargon unless the customer specifically requests more detail. Describe how the issue was identified and its potential impact on the vehicle’s performance and safety.
Provide Options
We will offer various solutions for addressing the transmission issue, including repair options, estimated costs, and potential timelines for completion. If applicable, discuss warranty coverage or any available financing options.
Decision Making
We allow the customer time to consider their options and make an informed decision. Avoid pressuring them into a particular choice but offer guidance and recommendations based on their vehicle’s needs and their budget.
Documentation, Documentation, Documentation
We will document the details of the conversation, including the transmission issue discussed, proposed solutions, customer decisions, and any agreements made. This documentation can help ensure clarity and accountability moving forward.
Issue will be fixed. Period
We guarantee that you will get a quality repair. We guarantee that we will not cut any corners in the process. We will guarantee that the issue will be fixed, and will make the repair last longer than what any dealer can do. And we guarantee that the repair will be done at a fair price.